Qatar Airways Chicago Contact Office Customer Service Every passenger has different needs and requirements when preparing for a flight, and the Qatar Airways Chicago Office aims to meet the special needs of each customer by providing passenger-friendly services to facilitate the overall travel process. When contacting the office, customers can request for help and assistance with any queries related to reservations, itinerary adjustments, baggage issues and any other related travel issues. In order to understand the procedures and policies involved, passengers may also request for assistance with check-in, documentation and the various facilities available to passengers. The Qatar Airways also answers questions about schedule changes, passenger services, and for assistance in arranging for a comfortable flight experience to the desired destination.